Premium Home Theater & Audio Solutions

Terms of service

Terms of Service

Introduction

Delhi Audio owns and operates this website www.delhiaudio.co.in . By accessing or using this website, the user (“You”, “The User”, “Customer”) agrees to these Terms of Service. Please read them carefully before using the website. If you do not agree with these terms, please do not use the website or order products.

Acceptance of Terms

Your access or use of the website implies agreement to comply with these Terms of Service. These terms may be updated anytime and will take effect immediately once posted on the website. It is your responsibility to review them periodically.

Eligibility

The User confirms that they are at least 18 years of age, or are using this website under the guidance and consent of a parent or legal guardian.

Product Information & Availability

We make every effort to ensure accurate product listings, images, features, and prices. However:

  • Product availability is subject to change without notice
  • Product images may differ slightly due to lighting or model variations
  • Errors may occur, and we reserve the right to correct them

Order Acceptance

Your order is an offer to purchase. Delhi Audio reserves the right to accept or reject any order for reasons including but not limited to:

  • Product unavailable
  • Pricing or description inaccuracies
  • Suspicious or fraudulent activity

If payment has already been made, a full refund will be issued for any cancelled order.

Order Cancellations

You may request to cancel your order only before shipment. Once dispatched, cancellations will not be possible. Customers may follow the Return & Refund Policy for eligible products.

Shipping & Delivery

Delivery timelines depend on:

  • Delivery location
  • Courier logistic operations
  • Stock status

If delivery fails due to incorrect or incomplete address, or unavailability of the recipient, additional re-delivery fees may apply.

Returns, Refunds & Warranty

Returns and refunds are accepted only under the terms clearly specified in our Return & Refund Policy

All products are covered by official brand/manufacturer warranty wherever applicable. After the applicable return window, any product issues must be handled directly through the manufacturer’s authorized service centre as per brand warranty terms.

Pricing & Payment

All prices listed are inclusive of applicable GST unless stated otherwise. A valid GST invoice will be issued with every order.

We accept recognized and secure online payment methods.

In cases of suspected fraudulent transactions, Delhi Audio reserves the right to cancel the order and may request additional verification before processing.

Limitation of Liability

Delhi Audio shall not be held liable for:

  • Delays, interruptions, or technical issues
  • Loss of data, revenue, or profits
  • Any incidental, indirect, or consequential damages

Delhi Audio’s liability is limited to the value of the product purchased, to the extent permitted by applicable law.

User Responsibilities

The User agrees to provide accurate information while creating an account or placing an order. We may suspend or discontinue service where:

  • Information provided is false or misleading
  • Abuse or harmful activity is detected
  • Terms Of Service are violated

Intellectual Property

All content including text, images, graphics, product data, and website layout are the property of Delhi Audio. No content may be copied, distributed, or used without written permission.

Website Security

Any attempt to:

  • Hack or disrupt website functionality
  • Upload harmful software
  • Manipulate pricing, reviews, or technical systems

Will result in legal action and access termination.

Governing Law

These Terms are governed by the laws of India. All disputes are subject to the exclusive jurisdiction of courts in New Delhi.

Changes to Terms

Delhi Audio reserves the right to modify, update, or replace these terms at any time without prior notice. Continued use of the website implies acceptance of the updated terms.

Force Majeure

Delhi Audio shall not be liable for any failure or delay in performance due to events beyond reasonable control including natural disasters, government restrictions, or courier disruptions.

Contact Information

Delhi Audio is a registered business operating from New Delhi, India. For queries related to these Terms of Service, please contact us:

Email: info@delhiaudio.co.in
Phone: +91-9811304455
Working Hours: 10:00 AM – 7:00 PM (Monday to Saturday)

WhatsApp