Privacy Policy

Introduction

Delhi Audio values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from www.delhiaudio.co.in.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you place an order, create an account, or contact us through our website, we may collect the following personal information:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information

• Order details and purchase history

This information is required to process orders, provide customer support, and deliver products.

Non-Personal Information

We may also automatically collect non-personal information such as:

• IP address

• Browser type and device information

• Operating system

• Website usage data

• Pages visited and referral sources

This information helps us improve website functionality and enhance user experience.

How We Collect Information

We collect information when you:

• Place an order on our website

• Create a customer account

• Subscribe to newsletters or promotional emails

• Contact our customer support team

• Browse our website using cookies or analytics tools

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Understand website traffic and visitor behavior

• Remember your preferences

• Improve website functionality

You may disable cookies through your browser settings if you prefer.

How We Use Your Information

We use the information we collect to:

• Process and deliver your orders

• Communicate order updates and customer support

• Improve our website and services

• Send promotional offers or product updates (if subscribed)

• Detect fraud and ensure transaction security

• Comply with legal and regulatory obligations

Sharing Your Information

Delhi Audio does not sell, rent, or trade personal information to third parties.

However, we may share your information with trusted service providers when necessary, including:

• Payment gateway providers

• Shipping and logistics partners

• Website hosting and technical service providers

• Legal or regulatory authorities when required by law

These partners are required to maintain confidentiality and use information only for authorized purposes.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Payment transactions on our website are processed through secure encrypted payment gateways. Delhi Audio does not store sensitive payment information such as credit card details on our servers.

Data Retention

We retain personal information only as long as necessary to:

• Fulfil orders and provide services

• Comply with legal obligations

• Resolve disputes and enforce agreements

Your Rights

You have the right to:

Access and Update

Review or update your personal information through your account.

Request Data Deletion

You may request deletion of your personal data by contacting us.

Opt-Out of Marketing

You may unsubscribe from promotional emails at any time using the unsubscribe link in our emails.

Third-Party Links

Our website may contain links to third-party websites. Delhi Audio is not responsible for the privacy practices of external websites.

We encourage users to review the privacy policies of those websites before providing personal information.

Children's Privacy

Delhi Audio does not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

Delhi Audio may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Last Updated: March 6, 2026

Contact Information

Delhi Audio
A-69, Third Floor, DDA Sheds
Okhla Phase-2
New Delhi – 110020, India

Email: info@delhiaudio.co.in
Phone: +91-9811304455
Working Hours: 10:00 AM – 7:00 PM (Monday – Saturday)